Filene Research Institute

Nonprofit, independent think and do tank for the consumer finance industry. Examining the future of credit unions, retail banking and cooperative finance.

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Episodes (88)

Feb 26th Filene Fill-in: Clear, Kind, and Ready - Inviting the Next Voice In
Feb 11th Filene Fill-in: Succession is Strategy with Dr. Amy Hillman
Jan 15th Being Remarkable with Mark Meyer

Filene Research Institute

Feb 26, 2026
25 minutes
19 MB

In this episode, Cortney Arnold and Kaeshier Fernandez explore leadership and talent development among digitally native, future credit union leaders. Their conversation highlights the importance of creating space for digitally fluent team members, balancing authenticity with professional expectations, and leaning into generational differences as an organizational asset. They also examine how the principle “to be clear is to be kind” strengthens talent development by setting direct expectations while supporting growth. It offers practical perspective for people leaders at all levels and young professionals looking to take their development to the next level. Following Cortney and Kaeshier’s conversation on authenticity, meetin...

Filene Research Institute

Filene Fill-in: Clear, Kind, and Ready - Inviting the Next Voice In

Filene Research Institute

00:00 -24:46