The Strategy and Leadership Podcast with Anthony C. Taylor

SME Strategy Consulting INC

The Strategy and Leadership Podcast with Anthony C. Taylor explores strategic planning, strategy execution, and executive leadership in complex organizations.Hosted by Anthony C. Taylor, Founder & Principal of SME Strategy, the show features conversations with CEOs and senior leaders on business strategy, organizational alignment, leadership development, and change management.Episodes examine real trade-offs, decision-making, and the practical structures that turn strategic plans into measurable results and sustained team performance.Designed for CEOs and executive teams responsible for making strategic plans work in the real world.Learn more: https://www.smestrategy.netConnect on LinkedIn: https://www.linkedin.com/in/anthonyctaylor604/

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The Strategy and Leadership Podcast with Anthony C. Taylor

Episodes (366)

Thu Aug 6th The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar
Jul 30th How Tracy Nolan Led 24,000 People Through the Largest Telecom Merger in US History
Jul 23rd High Performance Under Pressure - Dr Justin Anderson

The Strategy and Leadership Podcast with Anthony C. Taylor

Aug 6, 2026
26½ minutes
0

Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor through the specific counterintuitive bets that made Apple retail the most successful launch in the history of the category. The list is longer than most people realize. He hired baristas and librarians instead of technology experts, because he could train product knowledge in a week but couldn't train warmth. He killed sales commissions, so customers would buy when they were ready and not...

The Strategy and Leadership Podcast with Anthony C. Taylor

The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar

SME Strategy Consulting INC

00:00 -25:39