The Communication Coach

For over a decade Nicky has been a Hostage & Crisis Negotiator dealing with people/families in crisis. She has also had the privilege of being the Course Director for the National Negotiation Course in the UK & travelled round the world teaching communication & negotiation. She has studied psychology, relationships, human behaviour, personal development coaching & communication & in these podcasts she shares with you how the power of Hostage & Crisis Negotiation can be used in every day communication. Communication is at the heart of everything we do, in all our relationships from parents & their children, leaders, entrepreneurs, partners, families & friendships. When a relationship...

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Episodes (7)

Nov 8, 2022 Communication in change - episode 2
Oct 18, 2022 Episode 93 - Communication in change episode 1
Dec 15, 2021 Episode 92 - How to have difficult conversations at Christmas

The Communication Coach

Nov 8, 2022
12½ minutes
11 MB

In this episode Nicky explains how human emotions play a large part in how people respond to change. She goes through the Kubler Ross grief cycle and how this helps explain why we experience the emotions we do and how you can manage them.

The Communication Coach

Communication in change - episode 2

The Communication Coach

00:00 -11:38