Banking on Community: A Podcast for Community Bankers

CSI

How can community banks stay ahead of the curve in today’s evolving technology landscape? Our podcast explores how community financial institutions are competing, reaching new customers, making a difference in their communities and more. Join CSI as we discuss the latest industry trends, how bankers are overcoming challenges and more.

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Banking on Community: A Podcast for Community Bankers

Episodes (54)

Tue Mar 10th High Touch, High Tech: Concierge Banking with Mary Usategui
Oct 17, 2025 Spooky Stories, Real Threats: Talking Cybersecurity with Steve Sanders
Sep 26, 2025 In Tune with Leadership: a Conversation with CEO Nancy Langer

Banking on Community: A Podcast for Community Bankers

Mar 10, 2026
28½ minutes
19 MB

What does “concierge banking” actually look like in practice? Mary Usategui, President and CEO of BankMiami, joins Banking On Community to talk about relationship-driven service, smart growth, and why community banks still have a real edge with business customers. Along the way, she shares her stories on building a bank, testifying before Congress, and how St. Patrick’s Day might have just set BankMiami up for success. Thanks for listening! Feel free to submit questions on X or LinkedIn using #BankingonCommunityPod and give us a follow! LinkedIn X Facebook YouTube

Banking on Community: A Podcast for Community Bankers

High Touch, High Tech: Concierge Banking with Mary Usategui

CSI

00:00 -27:37