Travel & Hospitality Intelligence

J.D. Power

Travel & Hospitality Intelligence is a monthly podcast exploring the trends shaping the travel and hospitality spaces. Join J.D. Power industry experts Michael Taylor, Andrea Stokes and Azari Jones as they unpack the latest data and share insights to help you stay ahead in a fast-moving industry.

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Travel & Hospitality Intelligence

Episodes (157)

Oct 23, 2025 Spotlight: The Airport Lounge Experience | Ep 74
Jun 23, 2025 The State of Summer Travel | Ep 73
May 20, 2025 What Makes an Airport Great? | Ep 72

Travel & Hospitality Intelligence

Oct 23, 2025
11½ minutes
10 MB

In this episode, Michael Taylor and John Cabell of J.D. Power dive into the dynamic world of airport lounges. They discuss the various types of lounges, including airline-sponsored and credit card-sponsored lounges and the growing urgency among airlines and credit card issuers to expand and enhance these spaces. The conversation also covers access challenges due to increasing popularity and the substantial investments made by airlines and credit card companies in these facilities. Additionally, Michael introduces the upcoming J.D. Power Airport Lounge Experience...

Travel & Hospitality Intelligence

Spotlight: The Airport Lounge Experience | Ep 74

J.D. Power

00:00 -10:34