Untold Physio Stories

Dr. Erson Religioso III, DPT, FAAOMPT

Candid stories on interesting cases, failures, and successes from the Physical Therapy/Physiotherapy and Rehab World. With hosts Dr. Erson Religioso III, DPT, FAAOMPT and Dr. Andrew Rothschild, DPT, FAAOMPT. Part of the PT Podcast Network

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Untold Physio Stories

Episodes (360)

Feb 17th From Refund Requests to Raving Fans: Managing the Patient Experience with Donis Gil
Jan 23rd 20 Years of Graded Excellence: Origin Stories & The Cervical Vestibular Connection with Dr. Paul Vidal
Jan 16th The "One Size Fits All" Trap: Why Your Guru’s Model is Failing Your Patients

Untold Physio Stories

Feb 17, 2026
32 minutes
29 MB

Ever had a patient ask for a full refund after a rock-solid evaluation? 🤦‍♂️ It happened to me. Even after 20+ years of clinical practice and teaching hundreds of therapists, I realized that "good clinical results" don't always equal a "satisfied patient." In this episode of Untold Physio Stories, I’m joined by my good friend Donis Gil from Professional Seminars. We dive deep into the awkward, frustrating, and eye-opening moments when patient expectations don’t align with our clinical reality. We’re breaking down: The Refund Story: Why a "perfect" lecture can still result in...

Untold Physio Stories

From Refund Requests to Raving Fans: Managing the Patient Experience with Donis Gil

Dr. Erson Religioso III, DPT, FAAOMPT

00:00 -31:42