Hotel Tech Insider

HotelTechReport

The HotelTechInsider podcast interviews the top leaders at the convergence of hotels, travel and technology. Guests include founders, executives, top hoteliers and industry organization leadership. Find all of the episodes at hoteltechreport.com

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Hotel Tech Insider

Episodes (77)

Monday Amano Group Managing Director on Scaling Hotels with Automation
Mon Apr 6th Nomse Founder on Fixing Hotel Data Before AI Adoption
Mar 23rd CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops

Hotel Tech Insider

Apr 20, 2026
20½ minutes
28 MB

In this episode, Amano Group Managing Directors share how a 1,300-room urban hotel operator executed a full-stack overhaul—switching PMS, rethinking integrations, and redesigning the guest journey around automation, not tradition. This isn’t theory. It’s a live case of what happens when you treat your tech stack as infrastructure, not tooling. Key Takeaways: How to rebuild your tech stack around integrations, not vendors. Why Amano replaced nearly every core system—and how they evaluated PMS integrations (not marketplaces) to reduce manual workflows and eliminate operational bottlenecks.The operational playbook for removing the front de...

Hotel Tech Insider

Amano Group Managing Director on Scaling Hotels with Automation

HotelTechReport

00:00 -20:25