ServiceNow Podcasts

ServiceNow Community Podcasts

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums

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ServiceNow Podcasts

Episodes (100)

Thu Jul 9th ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
Jun 17th The Cost of Building the Right Thing | AI, Speed & Discernment at ServiceNow
May 29th 6th YEAR SEASON FINALE: Juan and Tim Rant

ServiceNow Podcasts

Jul 9, 2026
24 minutes
22 MB

Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d expect. Tomas Galle (Six Sigma Black Belt) and Roz Parpia (Green Belt) join host Bobby Brill to trace process intelligence from factory floors and sticky-note whiteboards to process maps generated in under ten minutes from data you already own. They cover the real cost of the old way, non-conformance, the ServiceNow Playbooks feature, Task Mining, and the question every AI agent deployment should be asking...

ServiceNow Podcasts

ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes

ServiceNow Community Podcasts

00:00 -23:45