Inbound Academy

Rizen Corp.

Inbound Academy is a weekly podcast with advice to help you grow your business using the inbound methodology. This podcast is brought to you by Rizen, a revenue growth firm focused on innovative strategies and proven tactics to scale your business. Learn more about how they can help you by visiting www.gorizen.com.

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Inbound Academy

Episodes (60)

Jul 20, 2020 How to Design Customer Feedback That Works (w/ Dr. Wendy Guess)
Jul 16, 2020 Buyer Personas: Yes - They're For Sales Too!
Jul 9, 2020 We're Changing Our Name!

Inbound Academy

Jul 20, 2020
30 minutes
28 MB

Dr. Wendy Guess, a Teaching Professor of Marketing and Logistics at Florida International University, stops by to discuss her essential elements of interaction regarding business interaction with customers. We also discuss how to build customer feedback surveys that actually get results! Read the full show notes Episode Markers 1:06 - Dr. Guess’s Background 2:39 - How customer behavior COULD change Post-COVID 5:50 -The Essential Elements of Interaction w/ Customers 9:48 - Why PLANNING is Crucial When Communicating w/ Customers 15:38 - How to plan a useful survey 22:50 - Tools for designing and analyzing surveys 28:16 - tips for ne...

Inbound Academy

How to Design Customer Feedback That Works (w/ Dr. Wendy Guess)

Rizen Corp.

00:00 -30:02