The African Customer Experience Podcast

Maureen Atebawone, Founder - BawoniCX

Explore the heart of customer experience and service in Africa, unraveling challenges, successes, and cultural influences. Join host Maureen Atebawone as she unveils distinctive African customer stories, sparking insightful dialogues about effective service training, cultural alignment, and redefining experiences. Drawing from her wealth of expertise as a seasoned Customer Experience consultant and coach, Maureen Atebawone brings a unique perspective to the podcast.

About PodLP

PodLP is the leading podcast app for feature phones. With 10M+ installs in nearly every country, PodLP is available for KaiOS on the KaiStore and JioStore, as well as Cloud Phone and Android. If you're interested in promoting "The African Customer Experience Podcast" on PodLP, contact sales@podlp.com.

Screenshots are mockup renders of PodLP for KaiOS. Actual design may vary based on platform, operating system, and app version.

The African Customer Experience Podcast

Episodes (5)

May 13, 2020 04: Anita Punjabi: Customer Experience in Ghana, running Sunshine Salad Bar during COVID-19 and 20 years in the Restaurant Business
May 8, 2020 03: Covid-19, Lockdown in Accra...
Oct 18, 2019 02: Vegan In Accra

The African Customer Experience Podcast

May 13, 2020
45½ minutes
41 MB

Anita Punjabi is the amazing owner of Sunshine Salad Bar...a restaurant that offers a warm, welcoming atmosphere, friendly staff, huge portions and of course..excellent salads! Anita joins me to discuss everything from customer experience, COVID-19 to her experience running a business a restaurant in Ghana for the last 20 years. Anita's insight into employee training and it's contribution to the longevity of her business is definitely worth listening to. Customer service and Customer Experience in Ghana faces so many challenges but Anita seems to have found a way to make it work for her. She also tells us...

The African Customer Experience Podcast

04: Anita Punjabi: Customer Experience in Ghana, running Sunshine Salad Bar during COVID-19 and 20 years in the Restaurant Business

Maureen Atebawone, Founder - BawoniCX

00:00 -44:36