Blackbelt Business Podcast

Easton.Online

The Blackbelt Business Podcast is for martial arts school owners and managers. Each episode features guests with stories, strategies and resources which can help you establish or enhance your business with best practices. Most importantly, we'll help you get back to doing what you love. Visit Easton.Online for more.

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Blackbelt Business Podcast

Episodes (58)

Apr 19th Mastering the Onboarding Experience (Pt. 3) - Ian Lieberman (E58)
Mar 19th Mastering the Onboarding Experience (Pt. 2) - Ian Lieberman (E57)
Feb 19th Mastering the Onboarding Experience (Part 1) - Ian Lieberman (E56)

Blackbelt Business Podcast

Apr 19, 2026
37¾ minutes
50 MB

In Part 3 of the onboarding series, Ian and Eliot break down what happens after the first day, covering the critical first 90 days of a new student's journey. From structured follow-up systems to creating a world-class fundamentals experience, this episode dives into how to turn new sign-ups into long-term members. They explore the importance of consistent communication, why onboarding must be engineered (not left to chance), and how simple systems like CRM-driven follow-ups can dramatically improve retention. The conversation also unpacks how to properly structure fundamentals classes, remove overwhelm, and build real confidence in new students...

Blackbelt Business Podcast

Mastering the Onboarding Experience (Pt. 3) - Ian Lieberman (E58)

Easton.Online

00:00 -35:59