Cloudlinx: The CX Experience

Wass, Kevin and Mike

On our show we discuss contact center services (CCaaS) and the companies, technologies, processes and people that impact the customer's experience with your contact center agents and your brand.

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Cloudlinx: The CX Experience

Episodes (21)

Jul 27, 2021 S2: E8 - nobelbiz President Steve Bederman
Mar 8, 2021 S2: E6 - Donna Bailey Baratto VP of Customer Support Centres WAJAX
Feb 17, 2021 S2: E5: Author Charlotte Purvis Book Discussion

Cloudlinx: The CX Experience

Jul 27, 2021
43 minutes
40 MB

This was one of the more rare conversations where you talk to a person and find out that you align with their beliefs and their values more and more as the conversations goes forward. In this episode Frank speaks with nobelbiz President Steve Bederman about the industry processes as a whole and NOT the state of technology. It is more a conversation about his core beliefs that impact everything at nobelbiz from "how their product is sold" to "how it is partnering with companies" all the way to "how they are supporting clients as partners". I...

Cloudlinx: The CX Experience

S2: E8 - nobelbiz President Steve Bederman

Wass, Kevin and Mike

00:00 -43:01