HBR IdeaCast

Harvard Business Review

A weekly podcast featuring the leading thinkers in business and management.

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HBR IdeaCast

Episodes (650)

Feb 24th Assuming the Best About Others is Hard—But Necessary
Feb 17th With Rise of Agents, We Are Entering the World of Identic AI
Feb 13th What You Must Deliver to Win Customers Today

HBR IdeaCast

Feb 24, 2026
29¼ minutes
28 MB

Are you guilty of bracing for the worst when it comes to your clients, colleagues, and bosses? Amer Kaissi, professor at Trinity University, explains why bringing that negative mindset to work will quietly undermine your team, organization, and career. He wants leaders to instead adopt a "positive intent mindset," which means giving everyone -- even people who disappoint you or with whom you vehemently disagree -- the benefit of the doubt. He shares five key capabilities we can all build to improve trust and performance without sacrificing accountability. Kaissi's book is called The Positive Intent Mindset: Exceptional Leadership Through Trust...

HBR IdeaCast

Assuming the Best About Others is Hard—But Necessary

Harvard Business Review

00:00 -29:15