Aftermarket Champions Podcast

Entytle, Inc.

Aftermarket champions podcast brings to you the best & the brightest minds in the Industrial Aftermarket Leaders space. Hear their stories of transformation, growth, their success & challenges with people, process, technology and data. Whether a seasoned or up-and-coming Industrial Aftermarket leader, this podcast offers the blueprint to success for all. The podcast is hosted by Vivek Joshi, CEO & co-founder of Entytle as well as founder of the Aftermarket Champions community and will feature a host of top and middle Industrial Aftermarket leaders, Industry analysts, amongst others.

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Aftermarket Champions Podcast

Episodes (21)

Nov 20, 2024 Sales gets the First Deal, Service wins the Rest
Nov 6, 2024 Beyond Products: Embracing Servitization in Manufacturing
Oct 23, 2024 From Operations to Strategy: The New Role of Service with Jan van Veen

Aftermarket Champions Podcast

Nov 20, 2024
32 minutes
73 MB

In this conversation, Vivek Joshi interviews Andrew Syzek from ATS Automation, exploring Andrew's journey from military service to a successful career in the service industry. They discuss the importance of customer experience, the dynamic relationship between sales and service, and the need for collaboration across functions. Andrew shares insights on becoming an aftermarket champion, the role of leadership in service, and the significance of service maturity and change management. The conversation emphasizes the necessity of storytelling in service delivery and the impact of service on business success. 00:00 - Introduction to Service and Career Paths 03:03...

Aftermarket Champions Podcast

Sales gets the First Deal, Service wins the Rest

Entytle, Inc.

00:00 -31:49