Fair Debt

Lex Patterson

Providing easy to understand concise information on the most impactful challenges facing the debt collection ecosystem. By giving a voice to the important role it plays in our economy, and the impact it has in people’s lives, we’re reframing the narrative around debt collection with real stories of people, dealing with complex financial problems and the power authentic emotional connection plays in the process. In each episode, we delve deep into all things debt collection with some of the brightest and most forward-thinking, paradigm-busting minds in the business. Intimate, deep, and often intense, these are not interviews. They are...

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Fair Debt

Episodes (27)

Aug 19, 2022 Episode 27 Leading with the heart
Aug 4, 2022 Episode 26 Stop thinking about accounts and start thinking about customers
Jul 14, 2022 Episode 25 Maximizing the ACA Convention and Expo Experience

Fair Debt

Aug 19, 2022
56½ minutes
39 MB

What you'll learn about in this episode: What does coffee and accounts receivable management have in common? Much more than meets the eye. Both are generally locally connected. Both can be easily commotized,and both at their core have to do with human interaction. In this episode we’re talking about these topics, and how a local coffee shop has built a brand and a business by leading with the heart and putting people before profit. Grab a cup of coffee and settle in for some interesting perspective on Brand building… Guests

Fair Debt

Episode 27 Leading with the heart

Lex Patterson

00:00 -56:27