The Disrupted Podcast

James Preston, Scott Middleton

Entrepreneur and Chief Disruption Officer Scott Middleton share's his experiences of how he uses disruption to innovate and keep an organization moving forward and growing. Scott shares these weekly stories on The Disrupted Podcast with Scott Middleton.

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The Disrupted Podcast

Episodes (130)

Fri Mar 13th The Role That Could Eliminate Most Hospitalizations: The Care Manager
Fri Mar 6th The Visit That Saves a Life Has No Diagnosis Code: The Community Health Worker
Feb 27th The Yeses Have Butts: How to Find the Yes in Every Healthcare Conversation

The Disrupted Podcast

Mar 13, 2026
55¾ minutes
49 MB

In this episode of The Disrupted Podcast, Jamie and Scott have a raw, specific, and deeply personal conversation about Care Managers: who they are, what they're actually supposed to do, and why getting this role wrong is costing patients their health and organizations millions of dollars. Scott opens with a story that hits hard: his 91-year-old father's recent hospitalization, the mistakes that nearly happened, and what it cost him — financially and emotionally — to navigate a system that wasn't built for the patient. What you'll hear in this episode: Why care managers are controllers, not sched...

The Disrupted Podcast

The Role That Could Eliminate Most Hospitalizations: The Care Manager

James Preston, Scott Middleton

00:00 -53:56