Rebels With A Heart

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Rebels With A Heart is the podcast for leaders who refuse to choose between performance and people. Hosted by Derek Lundsten, CEO of LifeGuides, the show features focused, strategic conversations with executives, CHROs, business leaders, and partners exploring how organizations are evolving to meet the demands of today's world of work — where AI is reshaping how things get done, expectations around leadership and culture are shifting, and the pressure on teams has never been higher. The future of work is changing fast. Rebels With A Heart brings together the leaders shaping it.

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Rebels With A Heart

Episodes (85)

Jan 21, 2025 Building Genuine Connections with Empathetic Leadership (May 15, 2024)
Jan 14, 2025 Embracing the Transformative Power in the Shifting Landscape of Education (April 17, 2024)
Aug 21, 2024 Navigating Tough Conversations with Radical Candor (July 17, 2024)

Rebels With A Heart

Jan 21, 2025
57¼ minutes
0

In this episode, we'll hear from three guests in hospitality about how empathy not only enhances relationships with customers but also fosters a sense of belonging among employees, creating a ripple effect that positively impacts business. Join the discussion to explore: Cultivating Genuine Connections: Discover how empathy serves as the cornerstone of exceptional customer service, leading to deeper connections and trust between customers and staff. Learn practical strategies for fostering authentic relationships with customers, resulting in memorable experiences that leave a lasting impression and foster a sense of belonging. Embracing Empathetic Leadership: Explore the importance of...

Rebels With A Heart

Building Genuine Connections with Empathetic Leadership (May 15, 2024)

00:00 -57:10