Inside Innovator's Mind

Srini Pagidyala

Hosted by aigo.ai co-founder, Srini Pagidyala, the Inside Innovator’s Mind - A Customer Engagement Podcast, features North America’s most innovative & bold leaders giving us an insider's view on what it takes to bring about engaging customer experiences that increase loyalty, market share, wallet share and significantly reduce cost to service customers, while creating brand evangelists. This show is sponsored by aigo.ai, the world’s first and only chatbot with a brain. Learn more at: https://aigo.ai/

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Inside Innovator's Mind

Episodes (3)

Oct 25, 2022 Redefining Conversational Commerce
May 17, 2022 Delighting Customers through Hyper-Personalized Gifting Concierge using Chatbot with a Brain
May 9, 2022 Why am I starting a Brand New Podcast on Customer Engagement?

Inside Innovator's Mind

Oct 25, 2022
59¼ minutes
41 MB

As CIO at 1-800-FLOWERS.COM, Inc., Arnie Leap oversees all aspects of Information Technology systems and strategy for the company. He is continually focused on identifying innovative ways to apply technology to enhance the customer experience and keep the company at the forefront of where consumers are going next. Under Arnie’s leadership, the company transformed its technology platform to create an intuitive e-commerce destination. Leveraging the company’s portfolio of more than a dozen brands, Arnie and his team established a single destination that enables shoppers to accommodate multiple shopping needs through one platform as part...

Inside Innovator's Mind

Redefining Conversational Commerce

Srini Pagidyala

00:00 -59:14