What Just Happened

Christine Russo

The technology and business conversations executives are actually having. Hosted by Christine Russo. What Just Happened is a production of WJH Media LLC

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What Just Happened

Episodes (99)

Mon Jun 15th Accenture's Amal Benichou on new luxury and the unlock uncovered in the data.
May 28th Salesforce's Nitin Mangtani on Agentic Commerce, UCP, and the Future of AI Shopping
May 23rd Memes, Collabs, and the Future of Brand Building

What Just Happened

Jun 15, 2026
27½ minutes
25 MB

Episode title: Accenture's Amal Benichou on New Luxury, the Cans and Cannots, and What the Data Actually Shows Show notes: Luxury is under pressure. The dream is intact but the curtain came down. Customers can see the machinery, and they don't love what they see. Amal Benichou, Global Luxury Practice Lead at Accenture, presented the Luxe Eternal Report to more than 60 luxury leaders at NRF 2026. Christine Russo was in the room. Then they sat down together. Benichou's data is uncomfortable and necessary. Fifty percent of consumers...

What Just Happened

Accenture's Amal Benichou on new luxury and the unlock uncovered in the data.

Christine Russo

00:00 -27:28