Hospitality Daily Podcast

Josiah Mackenzie

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

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Hospitality Daily Podcast

Episodes (1000)

Today AI Only Works for Hotels in This Order: Data, Intelligence, Action - Stephen German, Actabl
Yesterday How BWH Helps Hotel Owners Cut Costs Through Operations - Larry Cuculic
Wednesday The Squeeze: Why Hotel Owners Are Getting Crushed - Sarah Kopit, Skift

Hospitality Daily Podcast

Apr 24, 2026
13 minutes
9 MB

In this episode, Stephen German, the Senior Vice President of Product at Actabl, shares his three-layer framework for putting AI to work in hotels: the data foundation, surfacing intelligence, and agentic AI. You'll learn why most hotel AI projects stall before they start, what needs to be true inside your tech stack before agents can deliver value, and why Stephen believes time in the AI market beats timing it. Learn more about Actabl, and its products: ProfitSword, Hotel Effectiveness, Alice, and Transcendent. A few more resources: If you're new to Hospitality Daily...

Hospitality Daily Podcast

AI Only Works for Hotels in This Order: Data, Intelligence, Action - Stephen German, Actabl

Josiah Mackenzie

00:00 -12:42