MSP Mindset with Damien Stevens

Damien Stevens

Host Damien Stevens (CEO of Servosity) gives a front-row seat to MSPs who refuse to play small. MSP Mindset dives deep into what truly elevates an MSP—not just technology, but leadership, mindset, and strategy. Through our mission to interview 100 of the world’s top-performing MSPs, we’re uncovering the habits, bold decisions, and mindset shifts that drive real growth—without burnout. No fluff. No theory. Just the stuff that works.

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MSP Mindset with Damien Stevens

Episodes (170)

Apr 30th AI + Automation = 10X Capacity for Your MSP
Apr 16th Why Hard Work Won’t Save Your MSP
Apr 9th From $1M to $55M MSP and How You Can Do It Too

MSP Mindset with Damien Stevens

Apr 30, 2026
1 hours
70 MB

What happens when an MSP goes all-in on automation first—and then layers in AI the right way? In this episode, Brian Luckey (CIO of Integris) reveals how his team scaled capacity exponentially, saving tens of thousands of hours, increasing profitability, and transforming how work gets done across the organization. If you’re still relying on traditional service models, this conversation will show you why the future belongs to MSPs who combine automation, clean data, and AI-driven workflows to do more with less. Chapters: 0:00 - Intro 0:56 - Saving 35,000 hours 17:55 - Changes to the L1, L2...

MSP Mindset with Damien Stevens

AI + Automation = 10X Capacity for Your MSP

Damien Stevens

00:00 -01:13:51