Spilling the T

Welcome to Spilling the T, the podcast that takes you behind the scenes of the MBTA. Hosted by Andrew Cassidy of the MBTA’s Customer and Employee Experience department, each episode takes a deep dive into the inner workings and issues the T is facing. At the MBTA, we believe in transparency, open communication, and continuous improvement. That's why we've created this podcast—to give you a firsthand look at the challenges we face, the innovative solutions we're implementing, and the dedicated people working tirelessly to keep our transportation system running smoothly. Join us as we bring you exclusive interviews with...

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Spilling the T

Episodes (27)

Dec 3, 2025 Doing More with Less with Sam Zhou
Nov 5, 2025 America's Transit System with Randy Clarke (WMATA)
Oct 8, 2025 From Baltimore to Boston with Holly Arnold

Spilling the T

Dec 3, 2025
48¼ minutes
44 MB

On this episode of Spilling the T, we’re joined by Sam Zhou, Chief Engineer & Assistant General Manager of Engineering and Capital at the MBTA. Sam shares his innovative approach to streamlining projects at the T. He gives us the rundown on what “A new way of doing business at the T” really means, including how we’re saving money, delivering results more quickly, and making the T better for everyone. How do we “do more with less”? Find out on this episode of Spilling the T! Got questions or ideas for the show? Email us at social@mbta.com – your feedback...

Spilling the T

Doing More with Less with Sam Zhou

Spilling the T

00:00 -48:18