Small Business Marketing Huddle

Marketing on Demand

Want to market your business better but not sure where to start? Learn vital small business marketing concepts and practical ways to apply them immediately. In this waffle-free podcast, you’ll develop the skills and confidence to make great marketing decisions and invest your time, energy, and budget wisely. The podcast is hosted by Lily Richmond, an experienced marketing professional with 23+ years of experience in the marketing industry. She will discuss important small business marketing topics and make them easy for you to understand and action. You’ll learn about all aspects of marketing, including marketing strategy, branding, marketing plans, pric...

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Small Business Marketing Huddle

Episodes (13)

Aug 14, 2024 013: Harness Customer Feedback: Easy To Action Small Business Strategies.
Apr 30, 2024 012: Where to start when starting up? Part 7: Launch Marketing Plan.
Apr 9, 2024 011: Where to start when starting up? Part 6: Practical steps to a winning distribution strategy.

Small Business Marketing Huddle

Aug 14, 2024
20¾ minutes
13 MB

Send us a text In this episode, we explore the importance of customer feedback for small business owners. Join Lily Richmond as I explain why customer feedback is a powerful tool for refining your products and services, building trust, and driving growth. I share actionable strategies for collecting and using customer feedback effectively, whether it's positive praise, constructive criticism, or dealing with unfair reviews. Discover strategies for responding constructively to unsatisfactory reviews and handling false claims from competitors with integrity and transparency. Tune in to learn how to turn every piece of customer feedback into a...

Small Business Marketing Huddle

013: Harness Customer Feedback: Easy To Action Small Business Strategies.

Marketing on Demand

00:00 -18:57