Crisis Point

Sarah Morgan

A crisis can be a make-or-break moment for an organisation and its leaders, underscoring the need for proactive communications planning and a strategic approach to handling risks and the potential aftermath. As the crisis communications environment becomes more complex by the day, Bespoken Agency managing director and seasoned crisis communications expert Sarah Morgan chats with thought leaders from around the globe to help practitioners refine their playbooks, while exploring the human side of crises, how decisions are made under pressure, how to protect the future reputation of an organisation and the changes taking place as the field continues to evolve. Se...

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Crisis Point

Episodes (2)

Tue May 19th When the response becomes bigger than the crisis
Apr 16th Crisis Point Season 1

Crisis Point

May 19, 2026
33½ minutes
30 MB

It’s best you don’t build the ship, as it’s already sailing. Crisis communications preparation, planning and training is what you do long before the trouble hits. In this episode, I chat with Sally Branson, founder of The Sally Branson Consultancy Group, crisis communications specialist, author and keynote speaker, to talk about how to be prepared and what leadership really looks like when the pressure is on. We unpack why some organisations manage a crisis well, while others unintentionally make it worse, including what high‑profile examples and case studies reveal about ho...

Crisis Point

When the response becomes bigger than the crisis

Sarah Morgan

00:00 -32:30