Mike Dell's World

Mike Dell

Welcome to the world of Mike Dell—where tech, storytelling, and a bit of off-the-cuff wisdom collide. Broadcasting from Northern Michigan, Mike shares his thoughts on podcasting, technology, travel, aviation, and whatever else crosses his radar. No scripts, no rules—just real conversations, eclectic topics, and a relaxed vibe. If you’re into podcasts that feel like a chat with an old friend, pull up a chair and tune in.

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Mike Dell's World

Episodes (346)

Feb 22nd What happened to customer service?
Dec 9, 2025 Legacy Aviation Learning Center in Traverse City – Interview with the founder, Dan Jonkhoff
Nov 30, 2025 We did it! (Ok, I did it!) – Introducing Cup Of Traverse City

Mike Dell's World

Feb 22, 2026
17 minutes
15 MB

I stopped into a Shell station tonight to grab a couple things. Quick in and out. That was the plan. Instead I walked into one of those forced self checkout setups. No regular checkout. No cashier. Just this open area with cameras hanging over it where you’re supposed to set your stuff down and trust that some mystery system scans every barcode at once. It is not a normal self checkout with a screen and a scanner you control. It’s just awkward. Confusing. And honestly a little uncomfortable. I asked the person behind the...

Mike Dell's World

What happened to customer service?

Mike Dell

00:00 -16:45