CRM Talk

Steve Chipman & Sam Biardo

Analysis of the latest CRM industry news. Discussions about CRM best practices and how to succeed with CRM.

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CRM Talk

Episodes (100)

Jan 22nd That's All Folks
Oct 17, 2025 One Chowdhury of Octolane
Aug 20, 2025 AI Account Based Marketing

CRM Talk

Jan 22, 2026
38 minutes
53 MB

In the final episode of the CRM Talk Podcast, hosts Steve Chipman and Sam Biardo reflect on over a decade of industry evolution since their 2013 debut. Spanning 129 episodes, the duo discusses the transition from basic reporting to integrated AI and no-code development. They explore shifting client expectations, noting a move from highly customized processes toward seeking vendor-led best practices. The conversation highlights the technical hurdles of legacy integrations, the complexities of API changes, and the persistent friction between sales and marketing teams regarding lead qualification. As they "bow out," the hosts offer professional insights into...

CRM Talk

That's All Folks

Steve Chipman & Sam Biardo

00:00 -38:01