Thank You For Calling!

ESN.fm

A look at the world of Customer Service: how to solve (or avoid) horror stories and make life better for everyone involved.

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Thank You For Calling!

Episodes (27)

Apr 27, 2016 Matt Alexander: Really Intensely Personal
Jun 27, 2015 Juan in a Million
Jun 2, 2015 Taqueria Chihuahua

Thank You For Calling!

Apr 27, 2016
43 minutes
26 Bytes

Just over three years ago, Matt Alexander founded Need, a publication that releases exclusive, curated clothing and products for "the modern gentleman". They later added Foremost, a line of affordable, American-made clothing for men and women. This month, Need became Imprint and launched an iOS app. This is the origin of Need's customer service model, and how it helped them grow and evolve from a sensation (Need) into a tangible, formidable Imprint in the world of fashion. Matt Alexander will return. (cue "James Bond Theme") Brought to you by Comic Bento, the...

Thank You For Calling!

Matt Alexander: Really Intensely Personal

ESN.fm

00:00 -42:48